Customer feedback chaos: how to please everyone?
The explosion of feedback can feel overwhelming, tempting us to do it all, do nothing, or just trust our intuition. Here's another way.
The explosion of feedback can feel overwhelming, tempting us to do it all, do nothing, or just trust our intuition. Here's another way.
In this edition we address two points raised by Olaaf and Julien about craftsmanship and client key preferences
I recently spoke at a Lean Enterprise Institute webinar, where I shared insights on applying lean thinking to help tech companies scale sustainably.
Should we invest in sales or product capabilities? Sandrine argues for a healthy balance.
After a rocky launch, Alexandre's team harnesses lawyers' feedback to align their product better with clearer user preferences.
In this excerpt from our upcoming book, Sandrine shares a big aha moment: making great products starts with developing people's thinking.