Customer feedback chaos: how to please everyone?
The explosion of feedback can feel overwhelming, tempting us to do it all, do nothing, or just trust our intuition. Here's another way.
Community Q&A, first edition
In this edition we address two points raised by Olaaf and Julien about craftsmanship and client key preferences
Build to Sell: lean strategies for creating successful products
I recently spoke at a Lean Enterprise Institute webinar, where I shared insights on applying lean thinking to help tech companies scale sustainably.
The story of Toyota Chief Engineers
The origins of the Chief Engineer role at Toyota is a fascinating story, and its understanding has the potential to spark a digital product revolution.
Breaking the sales addiction: rethinking growth
Should we invest in sales or product capabilities? Sandrine argues for a healthy balance.
Productivity in software development: the lean perspective
A response to McKinsey's framework, where Flavian goes back to why and how to measure productivity in the first place.